“There is one thing that is common to every individual, relationship, team, family, organization, nation, economy, and civilization throughout the world—one thing which, if removed, will destroy the most powerful government, the most successful business, the most thriving economy, the most influential leadership, the greatest friendship, the strongest character, the deepest love. On the other hand, if developed and leveraged, that one thing has the potential to create unparalleled success and prosperity in every dimension of life. Yet, it is the least understood, most neglected, and most underestimated possibility of our time. That one thing is trust.”―Stephen M.R. Covey
The first thing that happened when I saw this book on the shelf was to ask myself the question I posed, above: Didn’t we already do this? I mean, I’ve read the book a couple of times… most recently over the summer this year while in sales training.
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